Miva HeLp! E-commerce for the rest of us.
E-commerce for the rest of us. 

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Step by Step Tutorials
         Index
Creating Your First Store
Now that you have chosen to go with Miva Merchant for your online shopping cart, and setup a commerce account with your Internet Hosting Provider you are ready to setup your first store.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Setup Your Shopping Cart
    •  Step 2 - License/Demographic Information/Domain Settings
    •  Step 3 - Access Your Admin
    •  Step 4 - Create Your Store
    •  Step 5 - Identification/Owner/Settings/Layout


Editing Your Store
Editing your store is the next important step in getting your store ready for visitors.  It is critical that you familiarize yourself with this section since it is where you will configure many important areas of your store.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Identification
    •  Step 2 - Maintenance Mode
    •  Step 3 - Order Minimums
    •  Step 4 - Customer Fields/Billing Information
    •  Step 5 - State Based Sales Tax

    •  Step 6 - Messages (Storefront Page/Order Completed)
    •  Step 7 - Store Pagination (Product List/Search Results)
    •  Step 8 - Store Colors
    •  Step 9 - Fonts
    •  Step 10 - Store Images/Logo
    •  Step 11 - Store Headers & Footers
    •  Step 12 - Store Buttons
    •  Step 13 - Page Sections (Category Tree/Navigation Bar)
    •  Step 14 - Product List Layout/Search Layout/Related Products Layout
    •  Step 15 - Customer Accounts

Creating Categories
Now that you have added your first store you are ready to start adding products and categories.  We have chosen to add a category first because if you have most of your categories created you will be able to assign products directly to the appropriate category as you create them.  You can of course add your products before the categories if you wish to do so.  Begin tutorial...

This section covers the following topics:

    •  Introduction
    •  Step 1 - Creating a Category
    •  Step 2 - Category Pagination
    •  Step 3 - Category Headers & Footers
    •  Step 4 - Display/Hide Category Title
    •  Step 5 - Category Title Images

Editing Categories
At this point you are done creating your category, but there are a few more important points related to this subject including "Product Layout", and assigning products to categories.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Edit Category Information 
    •  Step 2 - Assigning Products to a Category
    •  Step 3 - Category Product Layout


Creating Products
One of the things that makes Merchant easy to use is the ability to add products and categories in no particular order.   If you already have a clear idea of exactly which products will go in which categories you may want to create your categories first.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Adding a Product
    •  Step 2 - Product Images
    •  Step 3 - Product Headers & Footers
    •  Step 4 - Insert Hidden Keywords


Editing Products
Coming Soon!!

Creating Sub-Categories
Creating a sub-category is exactly like creating a category,  in fact it is creating a category as far as Merchant is concerned.  The difference between them is really a matter of interface on the customer's end.  Begin tutorial...

Creating Availaiblity Groups
You can setup as many availability groups as you need.  Products assigned to an availability group will be "hidden" from the public until a customer assigned to that group logs in.  Then, the products assigned will show.  The same applies to categories assigned.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Add Availability Group
    •  Step 2 - Assigning Customers
    •  Step 3 - Assigning Categories
    •  Step 4 -
Assigning Products

Creating Price Groups
Price Groups enable you to charge different customers different prices.  This will help you setup discounts for wholesalers, members, or friends.  Assigned customers must login before they can access special pricing setup for that group.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Add Price Group
    •  Step 2 - Assigning Customers
    •  Step 3 - Assigning Products 


Creating Upsale Products
You can add as many upsold items in your store as you like.   Think of the upsale feature as the magazines and candy that are offered in supermarket checkout lanes; they are a way to generate impulse buys.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Add Upsold Product
    •  Step 2 - Threshold Percentage/Absolute Price/Percent of Orig. Price
    •  Step 3 - Required Products
    •  Step 4 - Removing Upsale Products
    •  Step 5 - Settings/Number of Upsell Products

Order Fulfillment Configuration
In this part of the shopping cart you can configure the automatic e-mail notification that comes to you (or your sales dept.) when an order is placed.  It also allows you to configure the e-mail confirmation that the customer receives.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Order Fulfillment Configuration
    •  Step 2 - Customer Order Confirmation Email
    •  Step 3 - Email Merchant Notification


Shipping Options in Miva Merchant
There are many shipping options offered in Miva Merchant and you can setup as many as you like to fit your needs.  Note that the LAST shipping module you select and configure will be the FIRST to show up as the customer checks out.  Also within shipping methods/modules, the options will list in alphabetical order.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Assigning a Shipping Module
    •  Step 2 - Flat Rate Shipping
    •  Step 3 - Base + Weight Shipping
    •  Step 4 - Minimum or Weight Shipping
    •  Step 5 - Quantity Based Shipping

    •  Step 6 - Price Table Based Shipping
    •  Step 7 - Weight Table Based Shipping
    •  Step 8 - UPS Online Shipping

Payment Configuration
Merchant comes with many credit card modules that will work with various third party real-time processing gateways.  Begin tutorial...

This section covers the following topics:
    •  Introduction
    •  Step 1 - Credit Card Payment With Simple Validation
    •  Step 2 - Check Payment Option
    •  Step 3 - Cash On Delivery (COD)


Merchant Affiliate Setup
An affiliate program can be a powerful marketing tool as it generates sales and creates brand awareness with the least possible cost.  Miva Merchant V4 has a built-in "mini" affiliate program, and despite the fact that it is quite basic, it can help your business, especially if you use it in conjunction with an external affiliate network.  Begin tutorial...

Importing Flat Files
If you maintain a large inventory, creating products in Miva Merchant one at a time can be painfully time-consuming. Miva provides the solution via flat file text importing.   A flat file is a database and a database is simply a collection of information.   Begin tutorial...

Transparent Navigation Bar and Category Tree
If you don't specify a background color the top and side navigation bars will appear transparent.  This is useful if you  would like your background image to be apparent over your entire page.  Begin tutorial...

Editing Your MMUI.mv File
I
f you already use Internet Explorer (IE) as your normal browser, you can use its FTP capabilities to access your site. And once you've FTP'd to your site, you will be very comfortable looking around because your site will display in the IE browser just like the files on your hard drive display in Microsoft's Windows Explorer.  Begin tutorial...

Removing the Weight Display from Products
Many Miva Merchant users have asked how to remove the SHIPPING WEIGHT from the display screens.  The following is based on Miva Merchant 3.x.  You can use either HTML comment tags (
<!-- and -->) or Miva comment tags ( <MvCOMMENT></MvCOMMENT>).  Begin tutorial...

 

Quick Tips

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